Customer Satisfaction Survey
Radlink seeks your feedback as part of our Quality Assurance processes. Your responses to the following survey questions are appreciated. Please provide contact details if you would like us to contact you in relation to this survey, or any other matter.
Company Name
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Your Name
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Company Site/Location
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Services Provided
(tick all that apply)
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Sales
Installation
Projects
Service
Other:
How satisfied are you with Radlink?
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Comments
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How satisfied are you with the performance of Radlink staff?
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Comments
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Please rate the performance of the radio system and/or equipment since installation/going live/supply:
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Comments
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How have you found Radlink's compliance with your OHS and general site requirements?
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Comments
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How would you rate Radlink's service in terms of meeting deadlines, and communicating progress/delays?
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
Comments
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Please rate your impression on the timeliness and level of detail in communications relating to Radlink's products/services
Highly satisfied
Satisfied
Neither satisfied or dissatisfied
Dissatisfied
No issues have been identified
Comments
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Are you satisfied with Radlink's response to your queries or concerns?
Yes
No
Don't know
No issues have arisen
Comments
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What is your preferred method of contact for customer satisfaction surveys such as this one?
Online (web-based)
E-mail
Telephone
Personal interview
Comments
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Is there any other feedback you would like to provide?
Comments
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Please complete the 'Captcha' below to confirm you're a real person: